Terms and Conditions


MORECOSMETICS.COM TERMS AND CONDITIONS

 Last Modified: (2018-12-09)

These terms and conditions apply to all users of this website and customers of More Cosmetics Sweden AB. More Cosmetics Sweden AB reserves the right to update these terms and conditions at any time. 

To make a order on morecosmetics.com, you are required to be over 18 years old. Are you under the age of 18 required by the Parental Court, the goalkeeper's consent. By ordering on morecosmetics.com you agree to the terms published below and certify that the information you provide if you are correct. The terms we, ours, ours and us below are referred to as More Cosmetics Sweden AB.


PRICES

Prices are shown in Swedish kronor (SEK) including VAT (25%) and excluding shipping. 

PRODUCT

We can not guarantee that any item on the website is in stock, in such a case we will contact you immediately. Colors may look different depending on the screen you're viewing, so we can never guarantee 100% that the color you see on the screen is an accurate reflection of the real product, we make our best that it is as close as possible and it is always possible to return.

ORDER ACCEPTANCE

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders in our sole discretion. After having received your order, we will send you a confirmation e-mail with your order number and details of the items you have ordered. Acceptance of your orders and the formation of the contract of sale between More Cosmetics Sweden AB and you will not take place unless and until you have received your order confirmation e-mail. 

We will send an order confirmation by email immediately after you have paid for your order.

An order cannot be canceled after the order have been completed.

If the order you received do not match your order or have completely failed, please let us know by email customerservice@morecosmetics.com. Notify which products you miss, possibly which items you received instead and order number. Then we will correct the order and send out the correct products cost-free to you.

PAYMENT

We accepted payment cards, VISA, MasterCard, American Express, Eurocard and Maestro. 

All prices posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation e-mail. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation e-mail. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.

SHIPPING

Orders will be shipped within 1-5 days from the time of each purchase (if no other information given). Rates are as follows: shipments to Sweden 39 SEK (or the EUR/USD equivalent at the time of purchase); shipments to member states of the European Union are 149 SEK (or the EUR/USD equivalent at the time of purchase); shipments to the rest of the world are 199 SEK (or the EUR/USD equivalent at the time of purchase). The cost of shipping and any additional expenses due to uncollected packages will be charged to the buyer. 

RETURNS

According to the act (Distansköpslagen), you have 14 days' right do a refund, from the day you received your order. To use this right, it is assumed that the item will be returned in the same condition and quantity as when you received it. This means, among other things, that packings and seals cannot be broken. Return shipping fee is 49 SEK. Returned packages that are lost in transportation will not be compensated for. Refunded money will be transferred to the buyer’s payment card within 14 days from the date More Cosmetics Sweden AB receives the returned package. 

If you have received a damaged item on delivery, you must inform us directly. Send an e-mail to customerservice@morecosmetics.com and tell us what's wrong, enter your order number and item number or product name. Please attach a picture of the damage. Then we will then come back with details on how to proceed.

How to return products: 

Send an e-mail to customerservice@morecosmetics.com that you want to do a return and why. (Mark the e-mail with return and your order number) No returns of any type will be accepted without an order number. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. Refunded money will be transferred to the buyer’s payment card within 14 days from the date More Cosmetics Sweden AB receives the returned package. 

UNCOLLECTED PACKAGES

Orders that not collected at the post agent, will be returning to us (returned if not collected within 10 days from postal agent) This cost are not covered by the return or cancellation right. If the shipment is not collected, we will charge you 295 SEK for costs attributable to us. The fee will be added to the original invoice. The same applies to international shipments. We do not accept liability for unsold items shipped abroad. Should such a shipment nevertheless be returned in return for us, we will charge the actual shipping cost (back and forth) and 295 SEK.

GOODS NOT FOR RESALE OR EXPORT

You agree to comply with all applicable laws and regulations of the various states and of the United States. You represent and warrant that you are buying products from the Site for your own personal or household use only, and not for resale or export.

If you want to be a reseller of our products, please contact nina@morecosmetics.com.

FORCE MAJEURE

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage. 

DISPUTE

In case of any dispute, we have the policy to comply with the recommendations of the Swedish (Allmänna Reklamationsnämndens rekommendationer) https://www.arn.se/. You can also use the online platform for complaints available on the EU Commission: http://ec.europa.eu/odr.

INFLUENCER

We love collaborations! If you wish to start a partnership with us or become one of our exclusive influencers. Please fill in all the information here: https://www.morecosmetics.com/influencer/. We will return as soon as possible. 

HELP

Do not hesitate to contact us if you have any questions regarding your order of More Cosmetics Sweden AB products. Please send an email to customerservice@morecosmetics.com 


Integrity Policy and General Data Protection Regulation (GDPR) 

The Swedish company, More Cosmetics Sweden AB is the data controller for the personal data you send to us and is responsible for your personal information in accordance with applicable data protection regulations. 

More Cosmetics Sweden AB
Box 98
Bankgatan 28 B, 223 52 LUND

Company Register: Bolagsverket
Organization nummer: 559089-0074
Authorized Representative: Nina Westlund
VAT registration number: VAT-ID SE559089007401

This privacy policy applies to those customers who visit our website, subscribe to our newsletters and who choose to buy our products. 

The personal data collected is used as information individually or in combination with other information in order to identify you as a user and as a physical living person. For example, can that be your name, e-mail address or phone number. 

Our primary purpose for processing your personal information is for More Cosmetics Sweden AB to be able to fulfill commitments to you as a customer, but we also collect information about you who are not yet a customer but want to be contacted by us. 

As you choose to subscribe to our newsletter or to buy More Cosmetics Sweden AB products, do you automatically consent to the above-mentioned personal data we collect from you. We thereby also have the consent to contact you frequently with news, exclusive offers and other More Cosmetics Sweden AB related matters. 

As a personal data controller, More Cosmetics Sweden AB is responsible for ensuring that your personal information is processed safely and that GDPR is followed. We do not process sensitive personal data unless there is specific consent for handling these. 

Internally we handle your personal information in our internal customer database. This system is used to deliver the products you buy from us and to handle issues and customer care in connection with the performance of these products. 

Personal information collected through product purchase made at WWW.MORECOSMETICS.COM is stored during 5 years for future news or related customer care. Information collected through social media,newsletter subscription or other meeting point will be stored up until the point where the customer chooses to be deleted under these conditions. 

Other information:
We do not sell any customer information to any third partys! 

Your rights 

You can always contact us through email (customerservice@morecosmetics.com) if you have any questions or requests regarding your personal information. 

You are entitled to receive information about what personal data processing is being done with us. 

You are entitled, once a year, through a written signed application, to request a registry extract where you can see what personal data processing we have about you. 

You have the right to request redress if we have errors registered about you. 

You are entitled to be deleted under these conditions:
– The information is no longer needed for the purpose they were collected. 

– If the information is saved with your consent and you revoke the consent. 

– If treatment is based on an interest balance and there are no legitimate reasons that weigh heavier than your interest. 

– If personal data has been processed illegally. 

– If you oppose treatment for direct marketing purposes. 

The right to be deleted does not apply if we are required by law (eg the Accounting Act) to keep the data. 

You are entitled to data portability (the right to have your personal data moved) provided that the legal basis is consent or agreement and what you may receive is personal information about you as provided or generated by your actions / activities. 

You are entitled to request a limitation in the treatment. 

You are entitled to object to a personal data processing and More Cosmetics Sweden AB will then discontinue the processing while investigating the matter. 

You are entitled to make complaints to the Data Inspectorate about treatments performed by us.